Job Summary: V.tal is seeking a Monitoring Analyst to ensure the availability, performance, and evolution of the Network Infrastructure, with a focus on supporting applications and services. Key Highlights: 1. Work in a mission-critical technical environment 2. Focus on operational excellence and continuous network improvement 3. Collaborative and autonomous team At V.tal, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. At V.tal, we believe technology connects people and transforms the future. We are an innovative company focused on excellence, operating with a dynamic and collaborative culture. Our team works with autonomy, passion, and commitment, always striving for the best results. We are looking for a Monitoring Analyst with solid knowledge of operations and monitoring in telecommunications environments, such as Transmission Networks (e.g., DWDM, PTN, OTN, etc.), GPON, and IP (e.g., Metro, MPLS, etc.), highly qualified, committed to operational excellence, and motivated to work in a mission-critical technical environment. You will join a cross-functional team responsible for ensuring the availability, performance, and evolution of V.tal’s Network Infrastructure, with emphasis on supporting applications and services enabled by this infrastructure and interconnections with other operators. Your role will be strategic in operating and maintaining the Network and Services infrastructure, identifying degradation patterns, anticipating operational risks, and generating insights that contribute to continuous improvement of network quality and customer experience. **Responsibilities and Duties** * Ensure the availability of V.tal’s Network Infrastructure. * Perform monitoring and fault management activities across various Network environments. * Identify degradation patterns and anticipate operational risks. * Conduct fault triage, evidence collection, and ticket creation in management systems. * Support event correlation across different network regions and issue failure notifications. **Requirements and Qualifications** * Proven experience with FCAPS processes applied to Telecommunications environments. * Ability to work in a mission-critical environment with a focus on problem resolution. * Knowledge of monitoring tools such as Zabbix, Cacti, or equivalents. * Completed Bachelor’s degree in Computer Science, Telecommunications Engineering, Systems Analysis, Technology, or related fields, or technical training in Telecommunications or Electronics. * Preferred: General knowledge of telecommunications (DWDM, GPON, IP/MPLS, 4G/5G), system integration (REST, Kafka), and experience in DevOps / CI/CD environments. **Additional Information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Childcare Assistance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE — AND WE’LL BUILD IT TOGETHER WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company born with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that delivers results. We operate a neutral, shared network accessible to operators, ISPs, and partners of all sizes and regions — a source of great pride for us. This robust infrastructure enables us to offer extensive coverage and reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it is built by people who collaborate, trust one another, and celebrate every achievement. Here, we don’t make excuses — we find solutions. With this high-performance team, we work daily to position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion and socioeconomic development. **OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!** **We are V.tal, a company born with the purpose of enabling connection to the digital world and transforming people’s lives.** We work to help position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion, driving new businesses, and stimulating regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that delivers results. We operate a neutral, shared network accessible to operators, ISPs, and partners of all sizes and regions — a source of great pride for us. This robust infrastructure enables us to offer extensive coverage and reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it is built by people who collaborate, trust one another, and celebrate every achievement. Here, we don’t make excuses — we find solutions. With this high-performance team, we work daily to position Brazil among the most digitally advanced countries worldwide, promoting digital inclusion and socioeconomic development. **OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily in every decision.** **Work hard, play hard! We are focused and maintain a healthy work environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE TOGETHER!