Junior Unified Collaboration and Communication Analyst

Description

Job Summary: Professional to administer and monitor corporate LAN, WAN, and Wi-Fi network environments, with a focus on security and technical support. Key Highlights: 1. Support for network and security administration and monitoring 2. Configuration and support for VPNs, VLANs, DNS, and DHCP 3. Analysis of security events and incidents Your HR management consultancy About the Company: An information technology company focused on IT services and consultancy, located in downtown Rio de Janeiro. Responsibilities: \-Support administration and monitoring of corporate LAN, WAN, and Wi\-Fi network environments; \-Perform configuration and support for VPNs, VLANs, DNS, and DHCP; \-Administer and monitor Fortinet/FortiGate firewalls or similar technologies; \-Analyze security events, alerts, and incidents; \-Perform troubleshooting for connectivity and infrastructure issues; \-Respond to technical tickets related to networks and security; \-Support documentation of infrastructure and firewall environments; \-Monitor continuous improvements in service security and availability; \-Support vulnerability monitoring and prevention processes. Requirements: \-Knowledge of networking protocols: TCP/IP, DNS, DHCP, VLANs, and VPNs; \-Experience with Fortinet/FortiGate, MikroTik, or similar equipment; \-Basic knowledge of network security; \-Experience in troubleshooting and analyzing connectivity failures; Preferred Qualifications: \-Knowledge of Azure or AWS; \-Experience with virtualized environments; \-Experience with UniFi; \-Certifications such as CCNA, Network\+ , Security\+ , NSE4, or equivalents. Salary: To be negotiated Benefits: Transportation Allowance + Meal Allowance (R$770.00 per month) + Health Insurance Work Location: Downtown Rio de Janeiro Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM Employment Type: CLT Compensation: R$0.01 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Selection Questions: * Do you have experience with Microsoft 365 and administration of its tools (Exchange, Teams, users, permissions, etc.)? * Do you have experience with the 3CX platform? What was your role? * Have you worked with BLiP or any WhatsApp-based customer service automation platform? * What is your salary expectation? Work Location: On-site