Job Summary: We are seeking a B2B Field Services Operator to perform installations, repairs, and other field services—delighting customers and demonstrating ownership. Key Highlights: 1. Sail toward the future: #VemSerBrisanet 2. A work culture that respects and values people 3. An environment that values personal and professional development We are looking for a **B2B Field Services Operator** to carry out field “Service Orders” (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform additional duties related to the position, as needed by the department and directed by leadership; * Maintain the company vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper operation; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), per current legislation; * Carry out field Service Orders (SOs), including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures; identify opportunities for additional or new sales; * Safeguard, maintain, properly utilize, and store company-provided resources; inspect the work area upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Geographic knowledge of the city; * Driver’s License Category “B” and Defensive Driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as optical fiber, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Proficiency in using test and diagnostic equipment, such as spectrum analyzers, power meters, etc. **Preferred qualifications:** * 6 months of experience in telecommunications; * Currently pursuing a Technologist degree in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A flat and hierarchical environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.