Browse
···
Log in / Register
Job Summary: We are seeking a Support Analyst to work on open-source technology that powers mobilization campaigns in defense of democracy and human rights. Key Highlights: 1. Technical support, maintenance, and enhancements for the mobilization platform. 2. Remote work with flexible hours and team collaboration. 3. Opportunity to contribute to social justice and human rights. Description: Apply quickly via email: Requirements and Qualifications: We seek a candidate with approximately 3 years of experience in system support and maintenance, who is familiar with web development, server monitoring, log analysis, user support, and bug fixing. Interest in automation, good documentation practices, and contributing to open technologies focused on social justice is highly welcome. We use PostgreSQL databases, and our systems run on AWS clusters using Docker. Most of our software is developed in Javascript, React, and GraphQL. We also use Python and Django across various backend components. If you don’t yet master some of these technologies, that’s fine. What matters most to us is your willingness to learn and collaborate. Desirable: * Experience with agile methodologies and development best practices (e.g., coding standards, validations, performance, and data modeling). * Interest or ability in automating tasks and processes. * Curiosity about networks, protocols, availability, and system architecture — mastery is not required, but we seek candidates eager to learn. * Prior use of Javascript and/or Python (in personal, academic, or professional projects) and willingness to deepen expertise in web languages. * Familiarity with or interest in learning container orchestration (e.g., Docker Swarm, Rancher, or AWS ECS). * Prior exposure to AWS services or other cloud platforms. * Basic knowledge of testing (unit and integration tests) and willingness to write tests with team support. * Experience with version control using Git and GitHub (even if basic). * Interest in or exposure to microservices architecture (even if you’ve only worked with monolithic systems so far). * Commitment to continuous learning and staying updated on emerging technologies. It would be great if you also have: * Some experience or curiosity about Django and React, even if self-taught or explored through study projects. * Knowledge of or interest in system administration (e.g., Linux, scripting, permissions, networking, services, etc.). * Prior contribution to documentation for projects, systems, or processes — and even better if you’ve contributed to open-source projects. * Interest in politics, social justice, or experience with activism. * Engagement (past or present) with third-sector organizations, collectives, community groups, student associations, or any initiative aiming for social impact. Responsibilities and Duties: Work Schedule: NOSSAS is looking for a professional to serve as a Support Analyst at BONDE, an open-source technology that powers mobilization campaigns defending democracy and human rights across Latin America. The selected candidate will be responsible for providing technical support, performing maintenance, and proposing improvements to the platform — directly strengthening civil society organizations. This is a remote position offering flexibility in scheduling working hours. Availability to attend pre-scheduled alignment meetings during business hours (9:30 AM–5:00 PM) is required. Additionally, requests and tasks received during project execution must be addressed promptly to ensure smooth collective workflow. Knowledge Requirements: Education: Bachelor’s Degree — Systems Analysis and Development — field of study irrelevant Technical Skills: LOG ANALYSIS, SUPPORT DELIVERY, AWS, BUG FIXING, WEB DEVELOPMENT, DOCKER, SERVER MONITORING Behavioral Skills: AUTONOMY, COLLABORATION, COMMUNICATION, PROBLEM-SOLVING, RESPONSIBILITY 2511020202231668945
