###### **Rio de Janeiro, RJ****The company accepts applications from Rio de Janeiro and nearby cities** ###### **Junior/** **Trainee** ###### **To be determined** ###### **CLT employment regime** **Job details** -------------------- **Requirements:** --------------- * Education: Bachelor’s degree preferred (in fields such as Administration, Health, or related areas); * Prior experience in customer service, reception, or healthcare is a plus; * Computer skills: Basic Microsoft Office suite (Word, Excel, Outlook), WhatsApp. **Responsibilities:** --------------- * Efficiently schedule medical examinations, ensuring availability on physicians’ calendars. * Greet patients courteously, clarifying questions regarding procedures and appointment times. * Monitor check-up workflows, ensuring patients complete all examination steps without delays or complications. * Maintain active communication with requesting physicians, secretaries, and performing physicians to ensure seamless care delivery. * Monitor physicians’ schedules to prevent systemic errors, time conflicts, and optimize professionals’ availability. * Address unexpected issues promptly, ensuring a satisfactory experience for all stakeholders. * Provide humanized patient care, offering support during scheduling and delivering a welcoming experience. * Uphold internal protocols and standards of excellence in service delivery. **Additional information:** ----------------------- * Work location: Copacabana; \- Work schedule: 220 hours per month (5-day workweek, Mon–Thu 08:00–18:00, Fri 08:00–17:00) * Availability for training required. **Requirements** -------------- ### **Minimum education level** Completed high school (Secondary education) **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with affiliated companies Life insurance Meal voucher Transportation voucher Product discounts ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, the group currently operates 75 owned hospitals and 3 managed hospitals, along with 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages multiple brands, with strongest presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under "UDI"; in Bahia under "São Rafael"; in Sergipe under "São Lucas"; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under "Proncor"; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or significantly strengthened its value proposition through the completion of a business combination with SulAmérica—the largest health insurer in Brazil and one of the country’s largest healthcare operators. Operating across health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 people and serves more than 7 million customers nationwide. We believe in our responsibility to contribute toward a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and circumstances, including persons with disabilities. If you are a qualified professional with an innovative profile and up-to-date expertise in your field, join our team. We offer more than just jobs—we offer opportunities for you to make a difference.
João Silva
Indeed · HR
João Silva
Indeed · HR
