Job Summary: The professional will welcome and guide healthcare clients cordially and with humanized service, ensuring proper identification and overseeing hospital entrance. Key Highlights: 1. Welcoming and humanized service to healthcare clients 2. Assisting coworkers and maintaining quality 3. Conveying necessary information and guidance Excellent because we are plural! Each person at BP has a life story, a personal journey, and a unique worldview. By combining these perspectives, we view our challenges from different angles—generating new answers to old questions and helping formulate new ones. This is how innovation remains ever-present: practical, functional, and improving people’s lives. And thus, we continue enriching our distinctive BP identity. **Responsibilities and Duties** * Welcome healthcare clients (patients, companions, and family members) upon arrival (at Reception) and during their stay through personal interaction, entering their data into the system and providing the required identification for accessing institutional facilities. * Ensure proper identification of healthcare clients by verifying official identification documents, thereby conveying security to all users of institutional facilities. * Interact with healthcare clients cordially and with humanized service, demonstrating attention and care to deliver excellence in service provision. * Assist coworkers, offering support as needed through cooperation and courtesy in daily routines to maintain high-quality healthcare client service. * Provide necessary information and guidance to healthcare clients upon request, drawing on knowledge acquired during training. * Wear the institution-provided uniform and professional identification appropriately to facilitate healthcare client identification. * Oversee hospital entrance by reporting incidents, arranging cleaning when necessary, coordinating valet services, and managing orderly vehicle flow entering and exiting the hospital. **Requirements and Qualifications** * Completed high school education * Administrative and/or customer service experience **Additional Information** **Work Schedule:** 7:00 AM to 4:12 PM — Days off according to rotating schedule **Work Location:** BP Hospital **Work Model:** On-site **What We Offer?** Transportation Allowance Meal Allowance On-site Cafeteria Medical Assistance Dental Assistance Childcare Assistance Total Pass: A benefits platform granting access to gyms and studios across various modalities for employees and dependents. Viva 365: Initiatives and programs focused on the five dimensions of health—emotional, intellectual, physical, social, and financial. Examples include: Women’s Health Programs (pregnancy follow-up and family planning), ergonomics and workplace exercise initiatives, SESC partnership—Wellness Program, employee lounge, running and walking events. PAP (Personal Support Program)—a communication channel staffed by a broad team of specialists (psychologists, social workers, lawyers, pedagogues, nutritionists, physiotherapists, physical education professionals, financial consultants, and pet consultants). Employee Health Center—telemedicine services, urgent care, and exclusive appointment scheduling for employees with general practitioners, psychologists, physiotherapists, and acupuncturists within BP. Healthcare Professional Day: May 12 is recognized as a holiday for this category; employees working on this date are entitled to compensation per criteria defined in the Collective Bargaining Agreement. Agreements and Partnerships: Partnerships with establishments across multiple sectors offering discounts; access the updated list on Workplace, our internal communication channel. To begin, we’d like to extend an invitation: Come value life with us! This is what drives us every day. This is what we accomplish together. BP – Beneficência Portuguesa de São Paulo boasts a remarkable history spanning over 160 years, marked by transformations that continually sharpen our unique focus on health—grounded in collaboration, diversity, and technology. To ensure these values go beyond words, we count on approximately 7,000 employees and 3,000 physicians who embody BP’s commitment to health. We serve over 1.8 million people annually and are a reference in medical-hospital care across numerous specialties, including Cardiology, Oncology, and Neurology, among others. And no—we are not merely a hospital! We are a health hub. Beyond our hospitals, we operate a network of clinics, diagnostic medicine services, and education and research initiatives—including courses, specializations, and leadership in market research to advance medicine.