Senior Performance Analyst, Mental Health Unit

Description

Job Summary: Professional responsible for conducting analyses, optimizing operational performance, supporting planning and forecasting, and monitoring indicators in a healthcare environment. Key Highlights: 1. Conduct analyses and studies to improve operational performance 2. Support planning and forecasting processes of the Business Unit 3. Monitor and optimize key quality and performance indicators Description: * Education: Engineering, Administration, Economics, or related fields; * Technical knowledge: * Advanced proficiency in Excel; * SQL and Python knowledge is desirable; * Behavioral competencies: * Strong analytical ability and attention to detail; * Organizational skills and autonomy to manage multiple tasks; * Clear communication and ability to collaborate with diverse teams; * Genuine curiosity and interest in learning about the healthcare business. * Conduct analyses and studies that support levers for improving operational performance; * Support the Business Unit's planning and forecasting process; * Actively participate in daily operational routines, monitoring indicators and proposing action plans; * Monitor and optimize key indicators such as: * Quality of healthcare professionals, * Appointment availability and utilization, * Performance of the registration-to-consultation funnel; * Design and automate dashboards and reports for tracking results. 2511270202401833612