Description
Have you heard of **VIVA Eventos**?
We are the **largest graduation events company in Brazil**, present from north to south across the country, fulfilling dreams and positively impacting the lives of thousands of people.
Here, we believe no one builds anything alone. Therefore, the **TEAM** is one of our core pillars. Our *Vivers* are young, skilled, and passionate about what they do — and this is reflected in the recognition we proudly share: we are certified as one of the **Best Companies to Work for by Great Place To Work** in **2022, 2023, 2024, and 2025**. This recognition reflects what we value most at VIVA: **our culture and our people**.
Do you identify with this? Then come explore the opportunity we have for you!
What is the profile of our **\#TeamOfRelationship**?
We seek communicative, organized, relationship-oriented, and proactive individuals who enjoy closely, personally, and uniquely serving our graduation committees.
To succeed in this role, we expect intermediate-level Excel knowledge, experience in customer service, and affinity with the events industry — after all, our greatest differentiator is our people!
**Responsibilities and duties**
* **Customer service** for graduating students and graduation committees
* **Operational support** for relationship consultants
* **Scheduling and organizing** meetings and calendars
* Sending customized **product briefings**
* Preparing minutes and supporting internal formalizations
* **Tracking** interdepartmental requests
* Distributing announcements, campaigns, and NPS surveys
* Updating spreadsheets, internal controls, and the **CRM**
* Supporting post-sales operational demands
**Requirements and qualifications**
* Communication skills
* Intermediate proficiency in Microsoft Office suite
**Working hours: 44 hours per week, Monday through Friday, from 9:00 AM to 6:48 PM.**
**Additional information**
Meal Voucher — Love preparing your own meals? We’ve got you covered!
Transportation Voucher
Birthday Day Off — a little break to enjoy your special day!
Flexible Work Schedule — we respect individual freedom, so we offer a flexible schedule adaptable to your needs.
Health Insurance (after probation period) — balance for mind and body
Wellhub
Viva Academy — our training platform
**Why work at VIVA?**
* Flexible schedule with hour bank, respecting each person’s individuality
* Celebration culture: your birthday comes with a guaranteed Day Off
* Ongoing feedback and evaluations focused on your growth
* Genuine commitment to diversity and inclusion, supported by a dedicated committee
* Agile management, horizontal leadership, and clear goals always focused on results
* Continuous learning environment, with a corporate university and an annual national convention for experience sharing
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#### **Are you ready to experience the best moments of your life? Get ready to immerse yourself in our culture — to deliver happiness and positively impact the lives of thousands of people across Brazil. Including YOU.**