Receptionist - PCD

Description

Job Summary: Reception and customer service, managing communications, mail, visitors, and billing for service providers. Key Highlights: 1. Prior experience in reception or customer service is valued. 2. Basic English knowledge is a plus for this position. 3. Handling, monitoring, and screening telephone calls. * Completed High School education. * Proficiency in Microsoft Word, Excel, and PowerPoint. * Prior experience in reception or customer service. * Basic English knowledge will be a plus. Work Location: Ilha da Conceição, Niterói \- RJ * Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM. Work Regime: On-site **This opportunity is exclusively for people with disabilities or those rehabilitated by INSS.** * Answer, monitor, and screen incoming telephone calls; * Send messages via e\-mail; * Receive visitors, service providers, and customers, and direct them to the appropriate contacts; * Ensure proper tracking of visitor and employees from other sites; * Receive/send and control courier packages exchanged between sites; * Sort, register, and notify arrival of all correspondence (DHL, FEDEX, RA, SEDEX, CORREIOS, and others); * Generate Wi\-Fi passwords for visitors, customers, and service providers, and keep them updated in the system; * Process billing for service providers under your responsibility (CORREIOS, FEDEX, motorcycle courier services, etc).