Administrative Assistant

Description

Job Summary: Professional responsible for customer service, cash handling, data entry, and administrative support in a hospital environment, with emphasis on communication and organization. Key Highlights: 1. Provide in-person and telephone customer service 2. Perform cash register opening and closing procedures and receive payments 3. Provide administrative support and organize financial documents AMEP Saúde is a health insurance provider of the AMEP GROUP, with over 20 years of experience dedicated to excellence in outpatient medical care in Rio de Janeiro. Currently, the Own Network comprises 5 outpatient medical units, with over 300 physicians across more than 25 outpatient and surgical specialties. In recent years, the AMEP GROUP has positioned itself in the healthcare market as a solid company that continuously expands and modernizes its service delivery infrastructure for medical and therapeutic care. Our goal is to deliver high-quality, efficient treatment, ensuring resolution and satisfaction for our clients and commercial partners. Our vision is to provide humane and professional care within a welcoming and modern environment. Shall we move forward together? Responsibilities: * Provide in-person and telephone customer service; * Perform cash register opening and closing; * Receive private and insurance-based payments and issue receipts/invoices when necessary; * Verify referral forms, authorizations, and other documents required for patient care; * Enter information into the hospital information system; * Organize departmental financial documents and reports; * Provide administrative support to reception and billing departments; * Assist in daily cash balance control and transaction tracking; * Direct patients and companions as needed. Requirements for this position: * Completed high school education; * Prior experience in cashier, reception, or hospital administrative roles is preferred; * Basic computer skills; * Strong communication skills, organizational ability, and attention to detail. * Meal Allowance / Food Voucher (per business day) * Transportation Voucher * Health Insurance Plan * SESC benefits * Partnerships with universities Work Location: Jacarepaguá Working Hours: Monday to Friday, 08:00–17:00; Saturday, 08:00–12:00 Minimum Education Level: High School (Secondary Education)