Psychology Intern

Description

Job Summary: Internship for Psychology students focused on contacting patients' family members, administering satisfaction surveys, and supporting improvement analysis. Key Highlights: 1. Opportunity to develop communication and empathy skills. 2. Focus on patient experience and quality of care. 3. Ideal for those seeking hands-on experience in customer service or the healthcare field. **Responsibilities:** * Contact patients' family members via phone and WhatsApp * Administer satisfaction surveys * Collect feedback regarding services and care provided * Record information in systems/spreadsheets * Support the quality department in improvement analysis **Requirements:** * Currently enrolled in a Psychology program * Strong verbal and written communication skills * Compassionate, empathetic, and organized personality * Comfortable interacting with the public * Basic computer literacy **Preferred Qualifications:** * Interest in patient experience Hands-on experience in customer service or the healthcare field Job Type: Internship / Trainee Working Hours: 10:00 AM to 5:00 PM, with a 1-hour lunch break. Job Type: Internship Contract Duration: 1 month Compensation: R$700.00 per month Benefits: * Transportation allowance Selection Questions: * Are you comfortable speaking on the phone with people you do not know? * Would you describe yourself as communicative? * Would you describe yourself as empathetic (able to listen and understand others)? * Are you comfortable listening to and handling others' opinions or complaints? * Have you had any prior experience in customer service (even informal or academic)? * Are you proficient in using computers (spreadsheets, systems, or typing)? * Would you describe yourself as organized and responsible in completing tasks? * Are you available to adhere to a fixed internship schedule? * What shift are you available for the internship? * Why do you believe you are a good fit for this position? Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work Location: On-site