Job Summary: Ambev's Account Representative provides consultative support in strategic channels, ensuring high-quality service, expansion of the customer base, customer retention, and flawless point-of-sale execution—aiming to maximize brand value and customer experience. Key Highlights: 1. Consultative and strategic customer service 2. Focus on relationship building, data analysis, and structured negotiations 3. Opportunity for growth in an inclusive and meritocratic environment Ambev's Account Representative is responsible for delivering consultative support across strategic channels, ensuring high-quality service, expansion of the customer base, customer retention, and flawless point-of-sale execution. Works to maximize brand value, profitability, and customer experience through relationship management, data analysis, and structured negotiations. **Responsibilities and Duties** **Responsibilities** * **Ensure the 4 pillars of productive customer service** (buyer portfolio, correct visitation, and sales guarantee). * **Understand each customer's needs**, acting in a customized manner per channel and profile. * **Execute trade and pricing tactics for our products (TTC)**: menus, price ranges, digital coupons, and refrigerator management. * **Monitor exclusivity agreements**, evaluating performance and compliance. * **Achieve commercial targets** (beer volume, non-alcoholic volume, marketplace revenue, ideal mix, and others). * **Analyze data** (Power BI, Excel, and BEES) to identify opportunities, prioritize actions, project impact, and adjust course. * **Map growth and innovation opportunities** at the customer level, proposing solutions that enhance competitiveness. * **Evaluate performance indicators** (sell\-in, sell\-out, market share, margin, and inventory). * **Serve as the liaison between customers and internal departments**, ensuring end-to-end service (logistics, finance, service level, and trade). **Requirements and Qualifications** **Desired Competencies:** * Organization, planning, and discipline; * Results orientation; * Digital literacy: Proficiency in using technologies such as mobile apps and smartphones; * Adaptability: Ability to adapt and respond effectively to new situations, changes, and challenges; * Strong communication and influence skills; * Sales experience preferred. **Qualifications and Prerequisites:** * Education: Completed undergraduate degree. * Valid driver’s license (Category B or AB), with fewer than 8 penalty points and no severe traffic violations in the last 12 months. **Additional Information** At AMBEV today, we offer the best benefits for you and your legal dependents! Within our company, we provide: * **Enhanced health care** through Medical and Dental Plans, Telemedicine, Life Insurance, and Wellhub; * **Mental health support** via Dasa Telemedicine; * Purchase of our products at a special discount (yes, we offer **employee product sales at discounted prices!**); * More enjoyable year-end family gatherings, with our **Christmas Basket** and toys for employees with children; * Financial protection through our **private pension plan**; * The opportunity to shop at supermarkets or dine at restaurants you love, via **Meal or Food Allowance**, where you may choose one of these two benefits; * **Transportation Allowance**, optional and subject to the job posting model; * An attendance bonus—essentially a **14th salary**, an extra monthly payment for our employees! * **Childcare Allowance** or **Babysitter Allowance**; * **Profit Sharing** program. **Working Hours: Monday to Friday (8:00 AM to 4:50 PM) \| Saturday (8:00 AM to 2:00 PM) \- On-site Model** Beyond dreaming, developing, building, and growing within a meritocratic and inclusive environment—and making a real difference by uniting people toward a better world! JOIN A TEAM THAT DREAMS AS BIG AS YOU DO! We are thousands of passionate individuals dedicated to what we do. We take immense pride in our ability to generate positive impact and recognize that, by acting as owners, each of us plays a fundamental role in the success of our ecosystem. Moreover, all our major achievements carry the flavor of collaboration! Our success is shared, and we believe that through collaboration, we can delight our customers even more with the brands they love today—and simultaneously meet tomorrow’s evolving preferences. Our Culture centers on building an inclusive and collaborative environment where people can be their best selves—and help us become our best version! We seek individuals driven by passion, curiosity, and courage to make a difference here. We welcome diverse talents because we believe great ideas emerge from people with varied backgrounds. We offer opportunities for talent entering the workforce and are passionate about empowering our people. **It is by working and growing together that we fulfill our purpose: We Dream Big for a Future with More Reasons to Celebrate!**
João Silva
Indeed · HR
João Silva
Indeed · HR
