Job Summary: Assist in coordinating service processes and routines, focusing on attracting new students through lead management, prospecting, and family engagement. Key Highlights: 1. Lead and enrollment funnel management 2. Prospecting and follow-up with families 3. Focus on conversion targets for appointments and enrollments Provide support in the processes and routines of the Student Services Coordination and actively participate in the recruitment of new students. **Responsibilities and Duties** * Lead management: Use the CRM system to track and record negotiation progress and implement strategic sales actions based on the enrollment funnel; * Support the Student Services Coordination across all departmental processes; * Schedule and receive visitors, presenting the school; * Develop student services performance indicator spreadsheets; * Conduct exit interviews when the Coordination is unavailable; * Prospecting and follow\-up: Prospect new students and maintain consistent contact with families throughout all stages of the enrollment process; * Appointment scheduling: Invite families to visit the school, ensuring visits are well-organized and closely supervised; * Enrollment process follow-up: Guide families throughout the entire enrollment process—from initial inquiry to final enrollment—ensuring a smooth and satisfactory transition; * Work toward conversion targets: Focus on achieving the appointment, visit, and enrollment targets set by the school’s commercial coordination, contributing to institutional growth; * Calendar management: Manage the calendar of coordinators who will present the school to new families. **Requirements and Qualifications** * Interpersonal communication and negotiation skills: Ability to build empathy and trust with families while clearly and engagingly presenting the school’s unique strengths; * Effective negotiation: Ability to address objections and challenges raised by families, ensuring safe and strategic closure of new enrollments; * CRM knowledge: Experience using lead management and sales tracking systems; * Warm and empathetic profile: Ability to address families’ concerns and expectations with patience and empathy; * Availability to work flexible hours, including some weekends for events and visits; * A Bachelor’s degree in Pedagogy is a plus. **Additional Information** Hiring Type: MEI (Individual Microentrepreneur) Immediate start Fixed salary \+ Transportation allowance. Working Hours: 9:00 AM to 6:00 PM (Monday to Friday) Anglo\-American College, a private educational institution, was founded in 1919 as the British American School by educator Maguerth Coney, primarily to serve children of diplomats residing in what was then the federal capital. In the 1970s, under the leadership of Professor Ney Suassuna, the College underwent significant transformations in its pedagogical approach and experienced substantial national and international expansion. Consistent with its commitment to cultivating “learning how to learn,” with responsibility and dedication to one’s own learning journey, the College has solidified its identity over its 104 years of existence—blending tradition and modernity, consistently remaining at the forefront of education and shaping bilingual entrepreneurs. Anglo\-American serves students from Early Childhood Education through High School, and its Pedagogical Project is grounded in cognitivism, with an emphasis on socio-interactionism. Anglo informs, forms, and transforms its students through a continuous cycle of action and reflection, committed to preparing them for subsequent learning stages and for creative, entrepreneurial engagement in life.
João Silva
Indeed · HR
João Silva
Indeed · HR
