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Job Summary: Supervise, monitor, and carry out apartment cleaning and tidying activities, ensuring service quality and proper management of lost and found items. Key Highlights: 1. Supervise the housekeeping team and assign tasks 2. Inspect apartment cleaning and tidying 3. Manage "Lost and Found" items and perform room tidying when necessary Company Description We are Accor. We are the global leaders in Enhanced Hospitality. We are over 230,000 hospitality specialists placing people at the heart of what we do, creating new connections and emotions for our guests, nurturing a genuine passion for service and achievements beyond limits. Everything we do comes from the heart, which is why we are the world’s largest experts in the art of welcoming, connecting, and serving. We are much more than accommodation and hotels. Our promise is to exceed all expectations, promoting inclusion, care, and impeccable service. We stay attuned to the world and to what people seek. Job Description * Supervise the housekeeping team’s activities, prioritizing and assigning tasks according to the work plan and apartment occupancy. * Monitor service execution, manage supply inventory, and perform apartment cleaning and tidying when necessary. * Inspect apartment, corridor, and service pantry cleaning and tidying to ensure service quality and release apartments in the system for sale. * Manage "Lost and Found" items until proper delivery to the guest or final destination, adhering to storage timeframes. * Perform apartment cleaning and tidying when necessary. * Carry out other related duties as required by the department. Qualifications * Completed high school education. * Knowledge of standard procedures and routines for apartment and public area cleaning and tidying. * Operation of cleaning equipment. * Cleaning products and their proper usage. * Proficiency in Microsoft Office and internet.
