RECEPTIONIST - GOIÂNIA

Description

Job Summary: The professional will be responsible for maintaining contact with customers, negotiating plans, registering students and visitors, keeping the reception organized, and resolving issues — always striving for service excellence. Key Highlights: 1. Customer service and negotiation 2. Reception management and customer assistance 3. Focus on problem resolution and excellence in service **Description and Responsibilities:** **Schedule:** Monday to Friday \- 11 AM to 5 PM or 4 PM to 10 PM, and weekends on a rotating shift basis **Level:** Operational **Employment Type:** Tenured \- CLT labor code * Maintain contact with customers through high-quality service; * Negotiate plans; * Register students and visitors; * Keep the reception area orderly and visually well-presented; * Provide telephone support when necessary; * Resolve customer issues autonomously; * Assist customers when needed; * Support customers in clarifying doubts; * Report information gathered from customer interactions; * Act in alignment with the gym's service standards, processes, and customer needs. **Requirements:** Education: Completed high school. Knowledge: Microsoft Office suite and email; **Benefits:** Gym membership allowance, Performance bonus, Commissions, Details provided during interview, Transportation voucher