Description
Job Summary:
Professional responsible for front-desk customer service, including plan negotiation, registrations, space organization, and support to resolve customer inquiries and issues.
Key Highlights:
1. Customer service and direct client relationship
2. Plan negotiation and comprehensive client support
3. Organized environment focused on visual communication
**Description and Responsibilities:**
**Schedule:** Monday to Friday \- 11 AM to 5 PM or 4 PM to 10 PM; weekends on rotating shift basis
**Level:** Operational
**Employment Type:** Tenured \- CLT labor code
* Maintain client contact through high-quality service;
* Conduct plan negotiations;
* Register students and visitors;
* Keep the reception area tidy and visually communicative;
* Perform telephone service when required;
* Resolve customer issues autonomously;
* Assist customers when necessary;
* Provide guidance to clarify customer inquiries;
* Report information gathered from client interactions;
* Uphold the gym's service standards, processes, and customer needs.
**Requirements:**
Education: Completed high school.
Skills: Microsoft Office suite and email;
**Benefits:**
Gym membership allowance, Performance bonus, Commissions, Details provided during interview, Transportation voucher