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Job Summary: A professional responsible for managing and enhancing the Quality Management System, performing tasks including document preparation, training delivery, and audit follow-up. Key Highlights: 1. Quality Management System management and continuous improvement 2. Document preparation and audit follow-up 3. Conducting onboarding and quality process training **About DHL** --------------- Logistics for the world! Deutsche Post and DHL form the world's largest mail and logistics group. Together, we offer an unparalleled portfolio of standardized products and innovative customized solutions. The DHL family consists of independent divisions connected by shared values, principles, and a common management approach. Thus, we can provide a broad range of products, solutions, and services tailored to our customers' logistics needs. With 360,000 employees across more than 220 countries and territories worldwide, we are reaching more people than ever before. As one of the world's largest and most innovative employers, we take special pride in our employees. We are a global company that values diversity, ambition, and a collaborative, empowering mindset, offering our employees all the support necessary for the most rewarding careers possible.**Job Description** --------------------- 1. Perform activities using the Electronic Quality Management System (ETQ); 2. Conduct onboarding training for new employees and other training related to quality processes; 3. Ensure all operations are trained on applicable Quality Management System procedures; 4. Maintain the Quality Management System and continuously improve its effectiveness; 5. Support operations in activities related to the Quality Management System to ensure compliance with regulatory, customer, and DHL requirements; 6. Ensure calibration of measurement equipment used at the site; 7. Prepare and approve Quality Management System documents; 8. Monitor internal and external audits; 9. Perform analysis and investigation of deviations and nonconformities; 10. Manage action plans established with departments to ensure effective implementation; 11. Participate in meetings involving the Quality Management System to ensure topics discussed comply with regulatory, customer, and DHL requirements.**Requirements** -------------- Completed undergraduate degree (Pharmacy); Active CRF registration; Intermediate Excel knowledge; Full Office suite proficiency; Knowledge of quality tools is considered a plus.**Responsibilities** --------------------- 1. Perform activities using the Electronic Quality Management System (ETQ); 2. Conduct onboarding training for new employees and other training related to quality processes; 3. Ensure all operations are trained on applicable Quality Management System procedures; 4. Maintain the Quality Management System and continuously improve its effectiveness; 5. Support operations in activities related to the Quality Management System to ensure compliance with regulatory, customer, and DHL requirements; 6. Ensure calibration of measurement equipment used at the site; 7. Prepare and approve Quality Management System documents; 8. Monitor internal and external audits; 9. Perform analysis and investigation of deviations and nonconformities; 10. Manage action plans established with departments to ensure effective implementation; 11. Participate in meetings involving the Quality Management System to ensure topics discussed comply with regulatory, customer, and DHL requirements.
