Description
Job Summary:
The professional will be responsible for delivering excellent customer service, managing the cash register, maintaining an organized work environment, and ensuring accurate transaction completion.
Key Highlights:
1. Excellent and friendly customer service
2. Efficient and organized cash handling operations
3. Responsibility for workplace organization and cleanliness
1. Provide excellent customer service—be friendly, courteous, and helpful to ensure a positive customer experience;
* Responsible for checkout area cleanliness, product expiry date checks, and overall workplace organization and cleanliness;
* Verify initial and final cash drawer balance of BRL 300.00, record the amount, and sign and date the documentation;
* Prevent duplicate entries and minimize product cancellations;
* Ask the customer about their preferred payment method;
* Confirm that the health insurance plan matches the person making the purchase;
* Avoid errors when entering amounts to be charged;
* Refrain from exchanging cash with colleagues; instead, contact the Cash Supervisor or Manager;
* Properly close the cash register shift: sort credit card brands, sum each brand’s total, and record the amounts;
* Generate the cash register closing report, which must be signed by the Cash Supervisor and/or Manager—or submit it directly to the Finance Department for verification;
* Monitor printer paper rolls and shopping bags;
* Verify change given to the customer;
* Maintain appropriate small-change stock (coins or low-denomination bills) in the cash drawer; call the Manager or Cash Supervisor for replenishment through the Finance Department;
* Confirm that all items are correctly entered into the system before releasing the customer;
* Payment methods: Cash, PIX QR Code (PIX payments via CNPJ, only upon Finance Department confirmation), credit and debit cards, and select meal and food vouchers.
Employment Type: Full-time, CLT Permanent Contract
Compensation: BRL 1,518.00 – BRL 2,395.24 per month
Benefits:
* Medical insurance
* Dental insurance
* Partner discounts and commercial agreements
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site