Loss Prevention Agent

Description

**\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail sector**, with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a team passionate about what they do. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, a **sense of ownership**, and **teamwork**, because we know that **together, we are stronger**. If you want to join a purpose-driven company with solid values and room to grow, **come be Caedu!** **Responsibilities and Duties** **What will your activities be?** **Patrols and Monitoring:** * Conduct daily patrols throughout all store areas, focusing on high-risk zones such as fitting rooms, sales floor, stockroom, and cash registers. * Monitor store opening and closing procedures, as well as the arrival and departure of armored vehicles, ensuring asset and cash security. **Inventory Control and Goods Receipt:** * Supervise product receipt and dispatch, including truck arrivals, item counting, verification of merchandise and equipment, collector control, and fiscal invoices—contributing to loss reduction. * Inspect returned or damaged goods, ensuring proper labeling and correct alarm placement, requesting corrective actions when necessary. **Loss Prevention Records and Reports:** * Be responsible for entries in loss prevention logs, recording dates, times, and types of incidents involving employees and customers. * Log incidents occurring in fitting rooms and lockers, performing controls and reporting detected issues to supervision. **Security Monitoring:** * Monitor CCTV footage, observing actions and incidents, performing daily recordings and backups in collaboration with the Loss Prevention team, ensuring accurate records for control and investigation purposes. **Theft and Robbery Prevention:** * Act discreetly to prevent thefts and robberies within store premises, observing suspicious behavior, communicating via radio, and implementing actions according to company procedures. **Cost Reduction and Resource Management:** * Contribute to reduced water and energy consumption by conducting periodic inspections across departments and taking corrective actions when needed. **Customer Service:** * Assist in the sales area as required, guiding customers on products, promotions, and services; offering cards and shopping bags—contributing to a positive shopping experience and store performance. **Requirements and Qualifications** **You must definitely have:** * Completed high school education. * Experience as a security officer or inspector, with prior work in loss prevention, risk management, and general sales-oriented customer service. * Basic Office suite skills and familiarity with physical security monitoring systems. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (PLR) (per internal policy) Birthday Day Off Caedu Product Discount Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Personalized support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Pathway Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving the entire country. Here, you’ll find a cheerful, welcoming environment brimming with opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess a sense of ownership, and believe that together we are stronger, **join Caedu!**