Job Summary: FIT Group is seeking a charismatic, detail-oriented Hostess to deliver warm service, manage dining room flow, and ensure an exceptional gastronomic experience. Key Highlights: 1. Warm and charismatic customer service 2. Full focus on customer experience and satisfaction 3. Collaborative work environment with growth opportunities **Ready to take the front line of our team?** If you possess charisma, attention to detail, and love delivering **warm service** right from the first interaction, this role is for you! At **FIT Group**, the **Hostess** sets the tone for the entire experience: welcoming guests, managing dining room flow, and ensuring every journey begins with lightness and enthusiasm — like a perfectly aligned car ready for its first lap. Here, we value individuals with **presence**, **affectionate communication**, and **full focus** on the **customer**. If you’re passionate about hospitality, can maintain rhythm through organization and sparkle in your eyes, **join us on the track!** Team radio is already connected. Now **we just need you** at the starting grid. **Responsibilities and Duties** As a **Hostess** at **FIT Group**, you’ll be the primary link between our customers and the **gastronomic experience** we offer. Your main responsibilities and duties include: **Greeting and Welcoming** * Welcome guests warmly and energetically, ensuring a light and welcoming arrival. * Manage the waiting queue efficiently and attentively. * Escort guests to their tables, ensuring order and smooth flow in the dining room. * Provide initial information about the menu and restaurant operations. **Managing Flow** * Monitor table occupancy and communicate status to leadership. * Coordinate closely with servers and waitstaff to maintain service pace. * Observe guest needs during the first minutes of their experience. **Operational Support** * Support promotional campaigns, activations, and special events with professionalism and clarity. * Maintain a clean, organized reception area meeting FIT’s presentation standards. * Alert leadership to any inconsistencies in flow or the guest journey. **Requirements and Qualifications** We seek a professional who identifies with our purpose and possesses the following qualifications: * **Organizational Values:** **Discipline** that strengthens us, **Security** in every action, **Gratitude** that connects us, **Vibration** that inspires. * **Technical Skills:** Clear **communication**, **friendliness**, and **proactivity** in customer interactions. * **Behavioral Skills:** **Organization**, lightness in public interaction, and **focus on operational fluidity**. * **Knowledge:** Completed **High School**, interest in customer service, **hospitality**, and **customer delight**; proficiency in other **languages** is a plus. * **Preferred Experience:** Prior experience in **restaurant reception** or customer service is advantageous. **Additional Information** **Work Location:** FIT Group outlets at Goiânia Airport **Salary:** R$2\.319,00 **Benefits:** Transportation allowance + meal benefit on-site + tips **Schedule:** 6x1 (1 weekly day off + 1 Sunday per month). **Available Shifts:** * **Afternoon Shift:** 2:00 PM – 10:20 PM For over 25 years, **FIT Group** has connected people through gastronomy and outstanding service. Our portfolio includes recognized brands such as Living HNK, Rokkon Comida Oriental, Qualycon, Fit Food, and Kopenhagen, located in airports and strategic locations across Brazil. Our culture is driven by four core values that strengthen us: **discipline**, **security**, **gratitude**, and **vibration**. We focus on the customer, but with equal care for those who make it all happen: our employees. Here, the environment is collaborative, light-hearted, and full of opportunities for those eager to grow. At FIT Group, every challenge is a learning opportunity, every achievement is celebrated, and every professional is valued for their contributions. We are constantly seeking individuals who share our purpose and wish to help create unique experiences. If you want to work in a place that recognizes talent, invests in development, and believes in the power of great service, **your next step starts here**. Explore open opportunities and join this journey.
João Silva
Indeed · HR
João Silva
Indeed · HR
