Customer Relationship Assistant CS

Description

Job Summary: The professional will conduct initial outreach and qualification of customers, maintaining engagement and organizing contacts to support the sales team. Key Highlights: 1. Strategic customer outreach and qualification 2. CRM management and identification of potential business opportunities 3. Focus on customer engagement and relationship continuity * Conduct initial outreach to customers to diagnose needs and align expectations. * Maintain consistent interaction with the customer base, preparing\-them for subsequent stages of the follow\-up process. * Forward qualified customers to Relationship Analysts, ensuring meeting scheduling and continued engagement. * Organize and manage the contact list via CRM, ensuring no customer is left without a response and that the history is always up\-to\-date. * Strategically identify potential business opportunities, enabling the analyst team to focus on conversion and closing. Salary R$2\.099 \+ Bonus. Meal allowance averaging R$718.00 per month. Education allowance R$212.00 per month. Monday to Friday, from 08:00 to 18:00 ADDITIONAL BENEFITS: * Prior experience with CRM tools (e.g., Salesforce, HubSpot, RD Station, or Pipedrive). * Experience in customer service, pre\-sales (SDR), or support roles. * Negotiation skills and ability to overcome objections. Employment type: Full\-time, Permanent CLT Compensation: R$2\.099.00 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Life insurance * Meal allowance * Transportation allowance Work location: On\-site