Receptionist

Description

Job Summary: The professional will be responsible for overall guest service, including check-in, check-out, reservation support, and information about hotel services and the local area. Key Highlights: 1. Comprehensive guest service 2. Management of check-in, check-out, and reservations 3. Support and information regarding services and tourism Guest Service Check-in Check-out Reservation Support Greet all arriving guests; Answer telephone calls; Check and respond to received e\-mails; Deliver the hotel registration form (FNRH) and register guests; Make reservations, pre\-reservations, or cancellations; Perform check\-in and check\-out; Collect daily room payments; Arrange taxis for guests; Maintain the reservation map; Keep the hotel reception area organized; Assist guests; Provide information and answer questions about services, facilities, etc.; Recommend tourist attractions, excursions, restaurants, etc; **Note:** Fluent English is a plus