Job Summary: We are seeking a communicative Support Assistant who enjoys helping people and is eager to learn, to provide customer support and resolve client inquiries. Key Highlights: 1. Opportunity for those who enjoy helping people and are eager to learn 2. No prior experience required; training provided by the team 3. Values individuals who aspire to grow and contribute to results **Join \#SerSantri!** ? We are looking for someone to join our team as a \*Support Assistant!\* If you are communicative, enjoy helping people, and are eager to learn, this opportunity is for you. Prior experience in the field is not required: we seek individuals with potential, dedication, and interest in professional development. Training will be conducted by our team. **Responsibilities**: * Provide customer support, striving to understand their needs and deliver optimal assistance; * Assist in resolving inquiries and requests; * Record information from support interactions; * Monitor pending requests and redirect them when necessary; * Maintain high-quality service standards, contributing to a positive customer experience. **Requirements**: * Completed high school education; * Strong verbal and written communication skills; * Ability to quickly learn new processes and tools; * Organizational skills and commitment; * Interest in customer service and interpersonal relationships. **Preferred Qualifications**: * Experience in customer service; * Basic computer literacy. **Benefits**: * Meal Allowance; * Health Insurance; * Dental Insurance; * Life Insurance; * Pharmacy Benefit Plan; * Educational Institution Partnership; * Leisure and Culture Institution Partnership. **Join Our Team! ?** At Santri, we value individuals who are motivated to grow, learn, and contribute to achieving outstanding results. So, are you ready to roll up your sleeves? A fantastic team is waiting for you! ?
João Silva
Indeed · HR
João Silva
Indeed · HR
