ADMINISTRATIVE ASSISTANT

Description

Job Summary: We are seeking an organized and proactive Administrative Assistant to schedule, organize, and coordinate technicians' appointments at an Internet Service Provider. Key Highlights: 1. Scheduling and coordination of technician appointments 2. Proactive communication with customers via WhatsApp, OPA, and phone calls 3. Facilitating communication between the technical team and customers **Job Description:** ---------------------- We are looking for a highly organized and proactive ADMINISTRATIVE ASSISTANT to join our team at an Internet Service Provider with the mission of connecting people to the world. This position is critical to the success of daily operations, as you will be responsible for scheduling, organizing, and coordinating our company's technicians' appointments, ensuring our customers' needs are met promptly and efficiently. Key responsibilities include: \- Managing appointments and organizing logistics for technical visits, ensuring all services are performed as scheduled. \- Maintaining proactive communication with customers via WhatsApp, OPA system, and phone calls, ensuring all necessary information is conveyed clearly and efficiently. \- Facilitating communication between the technical team and customers via WhatsApp to ensure requests are fulfilled as scheduled. **Mandatory Requirements:** ------------------------------ * Basic computer skills; * Excellent verbal and written communication skills. * Organizational skills and attention to detail. * Ability to work collaboratively in a team and manage multiple tasks efficiently. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- * Meal Allowance * Grocery Allowance $ * Flexible Transportation Allowance * Health Insurance with no co-payment * Dental Insurance with no co-payment * Totalpass **Work Location:** ---------------------- PONTUAL SERVICE SERVICOS ADMINISTRATIVOS **Working Hours:** ------------------------ Monday to Friday, 10:00 AM to 7:00 PM; Saturday, 2:00 PM to 6:00 PM