Partnerships Analyst - (Loyalty Programs)

Description

Job Summary: The Partnerships Analyst will support the strategic partnerships area, interacting with customers and the sales team to ensure satisfaction and meet expectations. Key Highlights: 1. Support the strategic partnerships area within the Marketing Directorate. 2. Manage partner loyalty programs and contracts. 3. Interact with customers and the sales team to provide support. **Aliare** is among the largest agribusiness software companies in the country. Born in agribusiness, we specialize in delivering technology solutions for managing rural businesses and properties. We stand side-by-side with our customers **to make agriculture happen**. We take pride in helping build both the present and future of agribusiness. The **Partnerships Analyst** position seeks a professional to support the strategic partnerships area within Aliare’s Marketing Directorate. The professional will interact with customers and the sales team, address inquiries, manage partner loyalty programs, support report updates, and handle partnership contracts. The **objective** is to ensure partner and customer satisfaction and expectation alignment. **Responsibilities and Duties** * Manage, monitor, and continuously update Aliare’s portfolio within industry incentive programs; * Guide the sales team and customers on incentive program procedures and redemptions; * Perform point simulations for Aliare solutions for the sales team and customers; * Provide direct assistance to customers for redemptions and support the finance team; * Monitor and control customer orders until invoicing is completed; * Validate and forward referrals received from partners to the sales team (Indicali Partners); * Track and manage lead closure generated by partners; * Validate and release partner referral rewards upon achievement of targets defined in the internal referral program; * Validate and monitor monthly revenue generated from partners; * Proactively engage with customers to support contract renewals via point redemptions (supporting revenue generation); **Requirements and Qualifications** * Strong verbal and written communication skills; * Experience in customer or partner service and relationship management; * Basic to **intermediate Excel;** * **Desirable:** Knowledge of agribusiness and prior experience with relationship and loyalty programs, familiarity with **CRM** tools. **Additional Information** **What does Aliare offer?!** An integrated and prepared team ready for new challenges, operating with credibility and transparency, aiming for continuous growth to facilitate the work of those who feed the world. Ethics, relationships, accomplishment, commitment, and innovation remain top priorities in all our actions. National Health Plan; National Dental Plan; Life Insurance; Flexible Benefit Card – Food/Meal Allowance; Transportation Voucher; Relocation/Home Office Allowance; Corporate University; Annual Performance-Based Bonus; Referral Bonus; Longevity Bonus; Gift for newborn children of \#Aliados; Exclusive birthday gift; In our offices, you’ll find an amazing environment with a game room, fully equipped kitchen, afternoon snack, and, of course, hot coffee. We are a technology ecosystem with one single purpose: **facilitating the work of those who feed the world!** And what does that mean? That through **innovation, technology, and passionate people**, we are crossing boundaries and shaping the agribusiness of the future. **We will become Brazil’s first Agro Big Tech!** To achieve this, we’re gathering true **\#Aliados** to walk this path of achievements with us. Here, we **value diverse ideas**, because that’s how we deliver **unique results**. We seek people willing to embrace our **Aliare Way of Being.** Curious to learn more about our culture and day-to-day life? Here’s a *spoiler* of what awaits you in the Aliverso. And there’s more! So far, we’ve achieved: **6** physical units across Brazil **\+900** employees **\+50%** market share in agricultural input distribution **\+65,000** users **\+5,000** establishments Operations in **22 states + DF** #### **Don’t waste time—join our Aliverso!**