Job Summary: The professional will provide customer service, corrective and preventive remote support, ticket and incident management, field team support, and computer configuration. Key Highlights: 1. Corrective and preventive remote support 2. Ticket and incident management 3. Field team support and computer configuration **Position:** Help Desk **Salary:** 2074,00 **Benefits:** Transportation Allowance, Meal Allowance, and Medical Assistance **Work Schedule:** 6 days on, 1 day off **Responsibilities:** Customer service, corrective and preventive remote support, ticket opening and tracking, ticket updating and closure, incident handling, remote support to field teams, computer configuration, and spreadsheet completion **Education:** Technical High School Diploma Complementary courses in the field of information technology and related technologies **Work Location:** Alphaville **Minimum Education Requirement:** Technical Course