IT Technician - Field | Goiânia GO

Description

Job Summary: Responsible for analyzing, diagnosing, and performing corrective and preventive maintenance on equipment to ensure full functionality and product quality. Key Highlights: 1. Accurate technical analysis and diagnosis of hardware and software. 2. Preventive and corrective maintenance for notebooks, desktops, and smartphones. 3. Installation, configuration, and testing of software and equipment. **Why join \#PosiTime?** We believe technology exists to empower lives; therefore, every day we build innovative solutions that make people’s lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient — more than a team, we are the \#PosiTime. If you identify with our purpose and seek a place to grow and contribute, we welcome you with open arms! **Responsibilities and Duties** ### **Responsibilities and Duties** * Analyze hardware and software issues and failures, performing accurate technical diagnostics on equipment. * Perform corrective and preventive maintenance on notebooks, desktops, and smartphones, ensuring full functionality in accordance with the company’s established quality standards. * Install, update, configure, and uninstall software on equipment. * Conduct final tests on notebooks, desktops, and smartphones per engineering-defined procedures, ensuring only products meeting quality criteria are released. * Record all identified incidents and corrective actions taken in the system, ensuring traceability and information control. **Requirements and Qualifications** ### **Requirements and Qualifications** * Completed Technical Education in Electronics, Mechatronics, or Electrotechnics; or currently pursuing a Bachelor’s degree in Information Technology, Software Engineering, Data Science, Computer Networks, or related fields. * Prior experience in technical support for hardware and software. * Valid and permanent Brazilian driver’s license (Category B). * Availability for field work, including external service calls as required. * Availability for travel. **Additional Information** **Learn about some of the benefits offered by \#PosiTime:** **\*\* We strive to offer the best benefits to \#PosiTime members, which may vary depending on contract type and work location.** **Quality of Life** Health and dental plans Zenklub: wellness platform, including psychological counseling Gympass Meal allowance Childcare assistance and maternity kit **Career and Education** Discounts at Universidade Positivo (UP) — for employees and dependents Saber Mais: Professional Development Portal Discounts at Colégio Positivo for employees’ children **Finance** Profit-sharing plan (PPR) Good Card: accepted at over 130,000 establishments Life insurance Payroll-deducted loan Private pension plan **Transportation** Company vehicle + fuel allowance or public transportation allowance **Exclusive Discounts** Positivo Partner: website offering discounts on our products *“Nearly all of the world’s leading tech giants were born in garages. Only one was born in a classroom.”* That is how Positivo Tecnologia began — in 1989, taking on the challenge of manufacturing computers in Brazil. We believe TECHNOLOGY EXISTS TO EMPOWER LIVES — this is our essence. We aim to integrate it into everyone’s daily life, always in its best version: perfectly tailored to each consumer’s unique experience. This is the essence of a company born in a classroom, determined to change worlds — millions of them! **OUR POSITIVE WAY OF BEING AND DOING TECHNOLOGY** Our dynamic, versatile, and inclusive team is guided by our 12 core attitudes. At Positivo Tecnologia, you’ll have the opportunity to work alongside incredible professionals, learn extensively, and put your ideas into practice. Learn more about Positivo Tecnologia on LinkedIn: www.linkedin.com/company/positivo\-tecnologia BE PART OF OUR STORY! JOIN US AS \#POSITIME!