Administrative Assistant - Customer Service Center (1)

Description

Job Summary: Administrative support and customer service professional responsible for organizing documents, completing forms, managing departmental requests, and ensuring biosafety. Key Highlights: 1. Handle telephone and email inquiries while managing departmental requests. 2. Organize documents, fill out forms, and prepare reports. 3. Perform administrative tasks with a focus on courtesy and efficiency. Description: Minimum Education: Completed high school Preferred Education: Currently pursuing higher education Proficiency in Microsoft Office; Typing skills; Experience in telemarketing customer service; Basic knowledge of biosafety; Working hours: 44 hours per week * Handle telephone or email inquiries to request and/or respond to departmental requests; * Organize documents in files, organizers, and/or folders; * Complete documents, spreadsheets, forms, and/or reports; * Perform administrative tasks aligned with the department's specific needs; * Receive and/or forward products arriving at the department; * Collect departmental performance indicators; * Prepare reports and relevant data as requested by management or direct supervisor; * Serve all internal and external customers courteously, respectfully, and efficiently; * Attend 100% of training sessions scheduled by the organization; * Perform other duties pertinent to the position; * Safeguard confidentiality and security of information, adhering to information security and data protection policies and regulations. 2512100202181911753