Young Apprentice Program | Padrão Laboratory GO

Description

Job Summary: Responsible for delivering human-centered customer service to Grupo Fleury clients, with emphasis on welcoming, active listening, and understanding customer needs—delivered with excellence and quality. Key Highlights: 1. Human-centered and excellent customer service 2. Focus on welcoming customers and understanding their needs 3. An environment for knowledge exchange and self-development **Job Details** -------------------- **What are the challenges of the area and role:** This person will be responsible for providing customer service to Grupo Fleury clients. We seek someone who welcomes, listens to, and understands customers’ needs—focused on preserving human-centered service without compromising the quality and excellence we highly value. **About the Area:** Provide supplementary information about the area if needed. **Main Responsibilities:** List the main responsibilities (4–8 items). **We Are Looking For Someone Who:** List the key requirements for this position. Before applying, please verify that you meet the requirements and align with our purpose. **Our essence inspires our daily work; therefore, we seek passionate people who:** * Foster a knowledge-sharing environment by exchanging experiences and enabling interdependence among teams; * Remain in constant motion—investing in self-development and acting as an enabler for others’ growth; * Pursue social awareness of diversity and inclusion, collaborating to build a cooperative environment; * Identify and anticipate customer needs, acting promptly to deliver appropriate and personalized solutions; * Plan and execute work with excellence to achieve expected results, guided by innovation and agility; * Generate and implement new ideas, continuously seeking improvements to experiment with novel approaches and adapt to market changes. **Job Information:** Work Model (Remote, Hybrid, On-site + Work Region) Working Hours: Shift: Working Schedule: **We Care for You at Every Stage of Your Journey!** **Health and Well-being:** * Medical and dental coverage for you and your family; * On-site clinic or telemedicine services; * Specialized care pathways: pregnancy, adoption, obesity, oncology, and more; * Access to the OrienteMe platform for therapy sessions and nutritional guidance; * Extended maternity and paternity leave; * Access to Wellhub for sports activities and quality-of-life initiatives. **Protection and Stability:** * Private pension plan; * Profit-sharing program; * Life insurance. **Everyday Convenience:** * Food allowance; * Meal voucher; * Transportation voucher; * Childcare assistance; * Discount club offering deals with stores, pharmacies, travel agencies, beauty services, culture, leisure, and other services. **Development and Education:** * E-learning platform; * Educational partnerships offering discounts on courses and institutions. **Here, care goes beyond benefits—it’s present at every moment of your journey.** We promote an inclusive culture focused on equity and valuing differences. Our positions are open to all individuals, and—as a symbol of our intentionality—we offer affirmative opportunities. Our commitment extends beyond compliance with legislation promoting diversity and inclusion. We actively work to broaden representation across race, ethnicity, gender, generations, persons with disabilities, and LGBTQIAPN+ individuals within our team—including strengthening representation of Black women, Indigenous peoples, and family heads. To learn more about Grupo Fleury, visit: https://carreiras.grupofleury.com.br/ Grupo Fleury informs that participation in its selection processes is free of charge, and no third-party company is authorized to charge fees for job applications, training, learning materials, or any other related expense. **Requirements** -------------- ### **Minimum Education Level** **Completed High School (Secondary Education)**### **Other Requirements**