Lead Qualifier

Description

Job Summary: Customer service and lead qualification professional responsible for contacting leads, identifying profiles, managing lead portfolios, and supporting sales activities. Key Highlights: 1. Contacting leads via phone, WhatsApp, and email 2. Qualifying leads and identifying opportunities 3. Supporting the sales team with relevant information **Description and Responsibilities:** **Schedule:** Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 8:00 AM to 12:00 PM (rotational shift) **Level:** Professional **Employment Type:** Full-time – CLT * Contact leads via phone, WhatsApp, email, or other communication platforms. * Identify the profile of potential customers and understand their needs and interests. * Qualify leads based on criteria defined by the company. * Register and update information in the system or CRM. * Forward qualified leads to the sales team or responsible consultants. * Monitor and organize a portfolio of received leads. * Maintain clear, professional, and consultative communication during interactions. * Support commercial activities with relevant information gathered during the qualification process. **Requirements:** * Strong verbal and written communication skills. * Active listening and investigative ability. * Organizational skills and attention to detail. * Proficiency with digital tools and CRM systems. * Proactivity and responsiveness in customer service. * Analytical mindset to identify business opportunities. * Interpersonal skills and professional demeanor. * Prior experience in this field is desirable. **Benefits:** No benefits specified