Description
Job Summary:
Responsible for receiving, organizing, and performing technical delivery of motorcycles, ensuring customer satisfaction and compliance with established procedures.
Key Highlights:
1. Motorcycle inventory organization and management for 0km units
2. Monitoring assembly and prioritized delivery of motorcycles
3. Technical delivery and detailed explanation to customers
* Receive motorcycles dispatched from the factory, perform inspection, and organize them in the 0km inventory according to established procedures;
* Monitor the assembly process of 0km motorcycles, prioritizing those already sold and requiring delivery to customers;
* Coordinate motorcycle transfers between Brava Moto branches, whether for customer delivery or showroom display;
* Organize and position motorcycles in the showroom according to instructions from leadership and the sales secretary, for demonstration to customers visiting the dealership;
* Review each customer's scheduled motorcycle delivery time slot to organize service based on their availability;
* Greet customers following Honda's standard service protocol, conduct technical delivery, explain motorcycle manuals, and clarify questions so customers understand warranty, maintenance, and 24-hour assistance information;
* Collect the customer's signature on the negotiation proposal and deliver it to the billing assistant for archiving;
* Demonstrate in practice the operation of all motorcycle technology and safety features to ensure customers are fully informed during technical delivery;
* Deliver the properly completed warranty registration form to the sales secretary for forwarding to Honda per established procedures.
Employment Type: Full-time CLT
Compensation: R$2.200,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Food allowance
* Transportation allowance
Selection Question(s):
* Do you hold a Class A driver's license?