SENIOR CUSTOMER RELATIONSHIP ANALYST

Description

Job Summary: Professional responsible for customer service for FGR, participating in delivery and launch events, monitoring banking processes, and supporting assemblies. Key Highlights: 1. Customer service for FGR clients through various communication channels. 2. Participation in delivery and launch events for developments. 3. Monitoring of bank disbursement processes and support during assemblies. More than just numbers, FGR's story is marked by achievements made by people. Therefore, we must grow every day—and, in doing so, bring even more people onto our team. **WE INVITE YOU TO JOIN FGR**, a company specializing in residential horizontal condominiums, consolidated in the real estate market by guaranteeing and delivering the highest quality of life in its Gardens. **REQUIREMENTS:** * Bachelor's degree in Business Administration, Commercial Management, Law, or related fields; * Experience in customer service; * Experience in the real estate market, as well as familiarity with CRM Dynamics and the UAU system, will be considered advantageous; * Strong verbal and written communication skills. **MAIN RESPONSIBILITIES:** * Providing customer service to FGR clients via various communication channels, according to the nature of each request; * Participating in delivery and launch events for developments; * Monitoring bank disbursement processes, ensuring proper progression through all stages; * Participating in delivery assemblies for developments, providing support to involved departments. **ADDITIONAL INFORMATION:** Location: **FGR Incorporações Headquarters | Avenida Primeira Avenida s/n - Condomínio Cidade Empresarial, Aparecida de Goiânia - GO (on-site)** Schedule: **Monday to Friday, from 8:00 AM to 6:00 PM** **Benefits:** * Meal/Voucher Allowance; * Transportation Voucher or Fuel Voucher; * Health and Dental Insurance; * Profit Sharing Program (PLR); * Life Insurance; * Maternity/Paternity Gift Basket; * Educational Incentive Programs; * Breakfast and snacks provided at the office. **This position is open to persons with disabilities (PcDs).**