CS RELATIONSHIP

Description

Job Summary: Customer support: clarifying software-related questions and assisting with issue resolution, recording information in designated tools. Key Highlights: 1. Provide customer support and guidance regarding software 2. Assist in resolving issues 3. Record information for the database **Job Description:** ---------------------- Responsibilities: Provide customer support by clarifying questions and guiding customers on software usage. Record support-related information in specific tools to build an informational database. Assist in resolving issues. **Mandatory Requirements:** ------------------------------ Completed high school or currently pursuing a higher education degree. Strong communication skills and ability to learn quickly. Proficiency in computer applications. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Salary:** ------------ $1,600.00 **Benefits:** --------------- Benefits: Compensation: R$ 1.600,00 + bonus; Biannual career development plan; Lunch, breakfast, and afternoon snack provided at the office; Health and dental insurance; Transportation allowance; Partnership agreements with IPOG and other universities; Wellhub and free gym access; Psychological counseling platform; Birthday day off; Working hours: 10:00 AM to 8:00 PM, Monday through Friday. **Work Location:** ---------------------- PACTO SOLUCOES TECNOLOGICAS LTDA **Working Hours:** ------------------------ 10:00 AM TO 8:10 PM