Description
Job Summary:
Opportunity for a Store Manager with leadership profile and experience in team management within the commercial area, focusing on results and customer service.
Key Highlights:
1. Leadership and team management in the commercial sector.
2. Focus on results and sales strategies.
3. Support and development of sales representatives.
**Do you have a leadership profile, experience managing teams, and are seeking new challenges in the commercial area?**
We have an opportunity for a Store Manager — join our team!
Responsibilities:
* Manage the store's commercial area, ensuring smooth administrative operations, monitoring customer service, and correct execution of procedures in systems. Oversee and supervise the team to ensure achievement of established targets, as measured by monthly indicators.
* Support sales representatives on the sales floor, assisting them with sales, processes, and systems.
* Hold meetings with the team to align goals, strategies, and daily tasks.
* Monitor customer interactions via systems, ensuring compliance with deadlines.
* Use BI tools to analyze and report store and team performance, including daily allowances and key performance indicators.
* Develop strategies to achieve targets and ensure delivery as planned.
* Participate in strategic meetings and sales incentive initiatives.
* Monitor sales and customer service during business hours.
* Guide newly integrated sales representatives, ensuring their adaptation to the company's commercial procedures.
* Validate sold contracts and ensure accurate entry into systems.
* Organize devices in the display window daily, ensuring appropriate commercial presentation.
* Perform administrative tasks such as spreadsheet completion, cash reconciliation, inventory control, device dispatching, and team attendance tracking.
Work Schedule: 44 hours per week — Monday to Saturday