BRA Prospera Customer Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem with the purpose of helping individuals and businesses prosper. Here, you can create the new, question and challenge the market. It means balancing the urgency of the present with that of the future—always delivering the best possible experience for our customers. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will join as a Specialist—the primary expert in your field. Your role here will include: Managing your portfolio and prospecting new micro and small business clients; Conducting in-person visits to our customers; Identifying and acting upon potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Proficiency with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Insurance; Meal and Food Allowance; Life Insurance; Childcare or Nanny Assistance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthy habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So—ready to be ignited? Prospera is Santander’s microfinance platform, designed to support micro and small businesses in investing in their growth. We empower our customers through financial education and guidance on responsible credit usage. If this inspires you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BecomeAProsperaSpark