**Description** The Educator Agent is the professional responsible for welcoming and guiding the academic community and visitors, ensuring the organization of pedestrian and vehicle traffic flow, as well as compliance with institutional regulations. Their duties involve access control, internal traffic guidance, and support for asset security routines, always maintaining a courteous and educational attitude, reinforcing the university's commitment to a safe and welcoming environment. **Responsibilities and duties** Control the entry and exit of people, vehicles, and materials at university access points; Guide internal traffic, ensuring smoothness and safety; Provide public service by courteously offering information and directions; Mediate conflict situations respectfully and efficiently; Conduct patrols and ensure compliance with institutional rules; Support the security team and other departments whenever necessary. Schedule: Mon. to Fri. 1:00 PM to 10:00 PM, Sat. 10:00 AM to 2:00 PM **Requirements and qualifications** High school diploma completed; Strong oral communication, conflict mediation skills, and good interpersonal relations; Experience in customer service, with emphasis on courtesy and issue resolution.