Receptionist

Description

Job Summary: We are seeking a dynamic and proactive receptionist for a beauty and spa coworking space, responsible for customer service, CRM management, and organization. Key Highlights: 1. Dynamic, proactive professional with excellent communication skills. 2. First point of contact, essential for organization and customer service. 3. Work environment that values effort and excellence. **Position:** Receptionist (Fixed Salary \+ Commission) **Location:** Downtown Balneário Camboriú, SC **Employment Type:** CLT / Full-time **Working Hours:** Business hours (Monday to Friday) **About the Opportunity** We are looking for a **dynamic, proactive professional with excellent communication skills** to work as a Receptionist at our beauty and spa coworking space in **downtown Balneário Camboriú**. If you are organized, comfortable interacting with the public, and seek a work environment that rewards effort through a **competitive fixed salary plus commission**, this is your opportunity! **Responsibilities and Duties** The Receptionist will be the company’s first point of contact and play a fundamental role in organization and customer service. Key responsibilities include: * **Customer and Visitor Reception:** Warmly and professionally receive, identify, and direct customers and partners. * **Lead Handling and Qualification:** Conduct initial contact and service for leads (potential customers) via WhatsApp, qualify initial demand, and route to respective departments. * **CRM Management:** Maintain the CRM system up to date by recording all customer interactions and relevant information. * **Schedule Organization:** Manage meeting schedules, appointments, and office room bookings to ensure daily operational efficiency. * **Environment Organization:** Ensure the reception area and common spaces are well-organized and presentable. * **Administrative Support:** Assist with routine administrative tasks as needed. **Requirements and Qualifications** * Proven prior experience as a Receptionist, Customer Service Representative, or in a related field. * Excellent verbal and written communication skills. * Proficiency in Microsoft Office (Word, Excel) and familiarity with systems (CRM). * Organizational skills, punctuality, and proactivity. * Must reside in Balneário Camboriú or nearby cities. **Compensation and Benefits** * **Salary:** To be discussed. * **Compensation Structure:** **Fixed Salary** \+ **Commission** based on performance and service targets. * Additional benefits to be discussed during the interview. Job Type: Full-time CLT