Job Summary: Join Grupo ARION, where innovation and technology converge to shape the future in a dynamic and collaborative environment. Key Highlights: 1. Local and remote support within SLA 2. Preventive and corrective equipment maintenance 3. Experience with structured cabling **Join Grupo ARION!** At Grupo ARION, we believe innovation and technology go hand-in-hand to transform the future. If you thrive on challenges, enjoy getting hands-on, and want to work in a dynamic and collaborative environment, **this opportunity is for you!** **Your responsibilities in this role:** * Monitoring the Field Service ticket queue * Local and remote support within SLA * Direct contact with customers * Hardware and software installation and repairs * Preventive and corrective equipment maintenance * Reporting status updates and closing tickets with the Service Center * Organization and inventory of IT and telecommunications equipment * Testing and activation of camera and cabling services **What we are looking for:** * Completed high school education + relevant courses * Knowledge of telecommunications * Knowledge of microcomputing (hardware and software) * Experience with structured cabling, UTP cable, and twisted-pair cable * Prior experience in technical customer support **Nice-to-have qualifications:** * Knowledge of physical cameras Our selection process will be conducted online, including interviews with Human Resources and technical interviews. Submit your resume and help us build the future together! Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
