Join the success team at Clube Candeias! Congratulations! You’re about to take a step toward an exciting career at Clube Candeias, where fun and professionalism go hand in hand. If you’re passionate about tourism and hospitality—and eager to make a difference in the lives of thousands of people—this is your opportunity! Who are we? Clube Candeias is one of the leading references in the tourism and leisure sector, with over 56 years of experience in the market. Our mission is to provide our members unforgettable moments of rest, leisure, and travel through a network of owned and carefully selected partner hotels and resorts. Why join the Clube Candeias team? By joining our team, you’ll gain access to a dynamic and collaborative environment where your ideas and passion for tourism will be valued. In addition, we offer: Growth opportunities: We strive to develop our employees’ potential by encouraging continuous learning and professional growth. Exclusive benefits: Our employees enjoy special advantages, such as discounts on accommodations, travel packages, and cultural events. Stimulating challenges: Here, every day presents an opportunity to tackle new challenges and devise innovative solutions to delight our customers. Join our team! We’re looking for dedicated and enthusiastic professionals to join our success team. If you’re driven by a passion for delivering extraordinary experiences in the world of tourism, come be part of the Clube Candeias family! Apply now and embark on a career journey toward professional success! Learn more about us at: www.clubecandeias.com/trabalhe-conosco **Responsibilities and Duties** * Provide customer service via telephone, email, and WhatsApp, offering full support and answering any questions customers may have; * Register membership titles; * Update member records (email, address, and phone numbers); * Analyze installment payments and issue duplicate payment receipts; * Identify payment discrepancies and forward them to the Finance Department for review; * Review requests to modify payment plans, implement approved changes, and record them accordingly; * Assist members in accessing the Member Portal; * Forward requests regarding invitation exchanges for analysis; * Analyze complaints and submit reports to the responsible department for review. **Requirements and Qualifications** * **Education:** Completed high school; * **Experience:** Customer-facing experience; * **Computer Skills:** Basic proficiency; * **Basic Portuguese knowledge:** Strong grammar and spelling for clear written communication; * **Active listening:** Ability to fully understand customers’ needs and concerns. **Additional Information** * **Compensation:** BRL 2,104; * **Working Hours:** Monday to Saturday, from 2:00 PM to 8:00 PM; * **Meal Allowance:** BRL 650.00 monthly via Caju card; * **Transportation Allowance:** As established by law; * **Parking:** The company provides private parking for cars and motorcycles; * **Life Insurance:** Provided by Porto Seguro Insurance; * **Health Plan:** After the probationary period, Unimed APS health plan with 50% co-payment for procedures listed on the Unimed fee schedule. Coverage extends to dependents; * **Dental Plan:** After the probationary period, Uniodonto dental plan with no co-payment. Coverage extends to dependents; * **Conexa Saúde:** One free remote telemedicine consultation per month and one free remote psychology consultation per month via the Conexa Saúde app; * **Day Off:** Birthday Day Off (one paid day off), usable within 30 (thirty) business days following the birthday; * **Courtesy Stay:** Two complimentary overnight stays for two people at our facilities, valid during low season and usable within 12 months following the company anniversary date; * **Accommodation:** Employees may stay at our facilities enjoying the same benefits as members; * **Membership:** Special rates for employees wishing to become members. At **Clube Candeias**, we transform vacations into unforgettable moments. More than just a lodging network, **we are a vacation club** dedicated to connecting people and delivering unique experiences on every trip. With presence across Brazil and destinations worldwide, our mission is to ensure every journey is special and filled with lasting memories. We believe fun and quality should go hand in hand with affordability. We care for our members by offering comfort and economical options, ensuring they always find a cozy place to call home—no matter where they are. Beyond our **29 owned properties spread across Brazil**, located near incredible tourist attractions—from idyllic beaches to ecotourism destinations—we offer access to over **500,000 accommodation options worldwide**, thanks to our partner network. Our goal is to deliver memorable vacations to thousands of families, combining affordability, comfort, and leisure. For us, traveling is much more than exploring new destinations—it’s about creating unforgettable experiences that remain in everyone’s hearts. **Join the Club** and discover a world of possibilities!