Collections Assistant

Description

Job Summary: A professional responsible for collections, negotiations, and financial follow-up, maintaining courteous and professional customer service. Key Highlights: 1. Focus on collections and negotiation with customer service 2. Need for organization, agility, and clear communication 3. Advantage in sales, finance, and public service **Job Information** * **Salary:** R$ 1\.518,00 * **Bonus:** According to internal policy * **Benefits:** * Dental plan * Funeral assistance * **Working Hours:** 11 a.m. to 8 p.m. (Monday to Friday) **Required Knowledge** * Basic computer skills * Customer service * Understanding of professional communication **Essential Skills** * Organization of daily routines and work materials * Agility in task execution * Ability to set priorities * Focus and concentration * Clear and objective communication * Skill in mediating conflicts * Professional demeanor in collection situations **Expected Attitudes** * Punctuality * Regular attendance * Courtesy * Persuasiveness * Organization * Initiative * Self-control **Main Responsibilities** * Conduct collections and negotiations with students and their guardians * Record customer interactions and information in the system * Monitor payments, agreements, and outstanding financial matters * Assist with departmental routine tasks * Maintain courteous, professional, and policy-aligned customer service * Support departmental initiatives and goals **Desirable Qualifications** * Experience in **sales** * Experience in the **finance** area * Experience in public service Employment Type: Permanent CLT Compensation: R$1\.557,00 per month Benefits: * Dental assistance * Life insurance * Transportation allowance