**What we expect from you:** * High school diploma or equivalent. * Experience in receiving, inspecting, picking, and handling goods. * Experience with the SAP system is considered a plus. * Desired ability to manage priorities effectively. * Capacity for learning, practical application, and consistent adherence to company procedures, policies, and regulations. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A day in the life of a Logistics Operator:** * RECEIVING GOODS: + Conduct quantitative and qualitative receipt of both commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying general condition, supplier, length/quantity, item reference, color tone, expiration date, etc. + Prepare the physical space and necessary equipment for proper receipt, avoiding loss of productivity during inspection. + Record all relevant information regarding received goods (quantities, apparent condition, expiration dates, etc.) on the inspection report, ensuring quality and preventing losses. + Store goods in the correct warehouse location by reading the receiving document to expedite future order picking or delivery. + Label products lacking or having defective barcodes, and affix security labels to theft-prone items, ensuring goods delivered to retail are ready for sale. + Sort goods according to flow typology—e.g., store-bound or warehouse-bound goods. + Release goods for storage at the Store or Warehouse by contacting the Replenishment or Storage teams to carry out storage (receiving voucher). + Carry out anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, maintaining smooth vehicle flow in the Goods Receiving yard and correct operation of material-handling equipment (e.g., pallet jacks, cage carts). + Maintain organization of equipment, tools, and PPE (Personal Protective Equipment). + Stack pallets safely to prevent damage to property and injury to personnel. + Keep the receiving area clean and organized to help combat shrinkage and prevent workplace accidents. + Receive shrinkage-validated goods from Retail, perform qualitative and quantitative inspections, and place shrinkage-identified items in designated disposal areas. + Receive supplier returns validated by Retail, conduct qualitative and quantitative inspections, and schedule pickup. + Receive shipments for Technical Support, perform qualitative and quantitative inspections, and schedule pickup. * PICKUP AND HOME DELIVERY: + Pick RSS (Reserve Stock) items, identify products, and communicate picking details to the Sales Department. + Assign physical locations for goods, maintaining physical stock reservation and rotating inventory based on the RSS product list. + Deliver goods to customers promptly and courteously, loading them into the customer’s vehicle. + Pick and inspect goods, verifying all items listed on the issued order, and make them available for customer pickup at the Goods Pickup Counter or for carrier pickup (home delivery). * REPLENISHMENT: + Restock products in the store appropriately. * INVENTORY MANAGEMENT: + Store goods and ensure inventory quality and reliability. + Review daily orders generated by the Sales Department, verify data consistency in orders (e.g., addresses, phone numbers, delivery dates, item references, availability), organize orders chronologically, and release them for billing. + Respond to customer phone inquiries regarding delivery timelines. + Report any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assist the Logistics Supervisor in optimizing warehouse slotting (e.g., setup, rotating inventories). + Process daily cancellations of RSS orders. + Record shrinkage incidents identified during goods picking. + Maintain strong relationships and serve as the liaison with third-party carriers. + Collaborate with the Customer Service team to proactively address potential goods-related issues. + Report any goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serve as the primary contact person at the Goods Pickup Counter. + Be responsible for personal work equipment. + Comply with safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people who deliver outstanding experiences to our customers. We promote diversity and inclusion; therefore, all positions are open to Persons with Disabilities (PwD). \#BuildingCareers