Description
Provide solutions that deliver the required quality for the system to meet
customer requirements.
* Fix requests submitted by the support team;
* Maintain new solutions and system integrations;
* Actively and reactively develop improvements to the core system;
* Support internal company departments in resolving platform and/or database system issues;
* Assist customers in developing programs for small, specific needs;
* Assist customers in identifying solutions that meet requirements identified during negotiations;
* Collaborate with the sales and post-sales teams to produce projects that increase customer adoption of system features;
* Formulate and document improvements implemented in the core system and in customer-specific requests;
* Transform projects into highly functional code using the system's appropriate programming language;
* Periodically test code to ensure it produces desired results and perform necessary debugging;
* Execute updates to make the system more secure and efficient;
* Ensure maintenance and development of delivered requests are fully operational, and meet deadlines, quality, and cost requirements;
* Record and update daily all system-developed structures and application-specific implementations for requested tasks, enabling real-time updates for all stakeholders involved in development and customer feedback;