





**Job Description** We are seeking a **Field Services Coordinator** to plan and manage field operations activities and deliverables for the regional area under their responsibility, ensuring maximum efficiency in executing scheduled routes. Collaborate with the Regional Field Services Management to plan material requirements and team sizing, aiming for full execution of activities aligned with the budget allocated to the area. Ensure full, correct, and safe execution of technical services according to operational needs, company-established standards and regulations, with a focus on service quality. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, hiring requests, reassignment and/or termination requests, and disciplinary actions, among other people management activities; * Promote and internalize the organizational culture within the team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze departmental performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance across departmental activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership, as requested; * Participate—when requested—in defining the department’s strategic and budgetary planning; * Actively participate in organizational meetings and commitments, when requested; * Use individual and collective personal protective equipment (PPE), when required; * Perform other duties related to this position, as needed by the department and directed by leadership; * Plan and manage field operations activities and deliverables for the regional area under your responsibility, ensuring maximum efficiency in executing scheduled routes; * Collaborate with the Regional Field Services Management to plan material requirements and team sizing, aiming for full execution of activities aligned with the budget allocated to the area; * Ensure full, correct, and safe execution of technical services according to operational needs, company-established standards and regulations, with a focus on service quality; * Develop managerial staff to execute quality-focused activities, emphasizing indicator analysis and planning to optimize energy consumption within the department; * Plan and align processes, workflows, and necessary resources for supporting operational activities together with supervisors; * Ensure fairness and accuracy in commission and productivity payments to employees. **What we’re looking for in this opportunity:** * Completed or ongoing undergraduate degree; * Minimum 3 years of experience in the field, including at least 1 year leading people; * Knowledge of GPON; * Process Management; * Crisis Management; * Familiarity with Field Services departmental processes; * Driver’s License Class "B" and Defensive Driving certification. **Preferred qualifications:** * Postgraduate studies in related fields, either in progress or completed; * Willingness to travel; * Proficiency with Google tools (Sheets, Docs); * Geographic knowledge of the region. **At Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A balanced hierarchical and flat organizational structure—meaning you are the protagonist of your career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount with higher education institutions.


