**Job Details** -------------------- **Key challenges of the department and role:** The candidate will be responsible for providing customer service to Grupo Fleury clients. We seek someone who welcomes, listens to, and understands customers’ needs—prioritizing humane service while maintaining the high quality and excellence we highly value. **About the department:** Administrative Support – Aimorés Unit **Main responsibilities:** Preparing the service counter; providing general information to customers; delivering test results; receiving materials. **We are looking for someone who demonstrates:** Commitment and eagerness to learn. Prior experience in customer service and proficiency in computer skills are required. High school diploma or equivalent is mandatory. Before applying, please ensure you meet the requirements and resonate with our purpose. Our essence inspires our daily work; thus, we seek passionate individuals who: * Foster a knowledge-sharing environment by exchanging experiences and enabling interdependence across teams; * Remain constantly proactive—investing in self-development and facilitating others’ growth; * Embrace social awareness of diversity and inclusion, contributing to a collaborative workplace; * Identify and anticipate customers’ needs, acting promptly to deliver appropriate, personalized solutions; * Plan and execute work with excellence to achieve expected outcomes—applying innovation and agility; * Generate and implement new ideas, continuously pursuing improvements, experimenting with novel approaches, and adapting to market changes. **Job Information:** Work Model: On-site Work Location: R. dos Aimorés, 66 – Funcionários, Belo Horizonte – MG, 30140-070 Working Hours: 180 hours/month Work Schedule: 6 days on / 1 day off – 3:00 PM to 9:00 PM; day off coordinated with manager We care for you at every stage of your journey! **Health & Well-being:** * Medical and dental coverage for you and your family; * On-site clinic or telemedicine services; * Specialized care programs: pregnancy, adoption, obesity, oncology, among others; * Access to the OrienteMe platform for therapy sessions and nutritional guidance; * Extended maternity and paternity leave; * Access to Wellhub for sports activities and quality-of-life initiatives. **Protection & Stability:** * Private pension plan; * Profit-sharing program; * Life insurance. **Daily Convenience Benefits:** * Food allowance; * Meal voucher; * Childcare subsidy; * Discount club offering benefits at retail stores, pharmacies, travel agencies, beauty salons, cultural venues, leisure facilities, and more. **Development & Education:** * E-learning platform; * Educational partnerships offering discounted courses and institutional programs. **Here, care goes beyond benefits—it’s embedded in every moment of your journey.** We promote an inclusive culture focused on equity and appreciation of differences. Our positions are open to all candidates, and—demonstrating our commitment—we offer affirmative action opportunities. Our commitment extends beyond compliance with diversity and inclusion legislation. We actively strive to increase representation across race, ethnicity, gender, generations, people with disabilities, and LGBTQIAPN+ individuals—including intentional efforts to strengthen representation of Black women, Indigenous peoples, and family heads. To learn more about Grupo Fleury, visit: https://carreiras.grupofleury.com.br/ Grupo Fleury confirms that participation in its selection processes is free of charge. No third-party company is authorized to charge fees related to job applications, training, educational materials, or any other expense. **Requirements** -------------- ### **Minimum Education Level** **Completed High School (Secondary Education)**### **Other Requirements**