Job Summary: A professional responsible for patient care, appointment scheduling, administrative tasks, and clinic support, ensuring an organized and welcoming environment. Key Highlights: 1. Patient care and appointment scheduling. 2. Administrative support and clinic organization. 3. Opportunity to learn and optimize workflow processes. **Key Responsibilities:** * **Patient Care:** In-person, telephone, and WhatsApp reception, providing information and scheduling appointments. * **Appointment Scheduling:** Organizing dentists' schedules to optimize time and confirming attendance to reduce no-shows. * **Administrative Tasks:** System registration, medical records management, and laboratory test follow-up. Directing patients to the appropriate department based on their needs. * **Clinic Support:** Organizing the reception area and waiting room to ensure a clean and welcoming environment. **Requirements:** * Completed high school education. * Prior customer service experience (healthcare experience preferred). * Computer literacy (Word, Excel, dental practice management software). * Skills: Friendliness, efficiency, empathy, organization, and strong communication skills. * Interest in learning the professionals' workflow to assist in task coordination. **Common Benefits:** * Base salary * Transportation allowance (VT) * Meal allowance * CLT employment regime Compensation: R$1\.621,00 \- R$1\.900,00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Public-facing experience in the healthcare sector (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
