Quality and Process Assistant

Description

Job Summary: Quality and Process Assistant to support the structuring and continuous improvement of the organization, focusing on standardization and efficiency. Key Highlights: 1. Support process mapping and modeling (AS IS and TO BE) using BPMN. 2. Develop and maintain up-to-date manuals, procedures, and work instructions. 3. Assist in tracking action plans (PDCA and 5W2H). Are you an organized, detail-oriented person passionate about transforming chaos into efficient workflows? Then this position is for you! We are seeking a **Quality and Process Assistant** to support our team in structuring and continuously improving our organization. In this role, you will work directly with our Process Analyst and play a key part in standardizing and ensuring the success of our operations. **Responsibilities:** Support process mapping and modeling (AS IS and TO BE) using BPMN notation. Develop, review, and maintain up-to-date manuals, procedures, and work instructions. Control document versions and approvals, ensuring our official repository remains always orderly. Assist in tracking action plans using tools such as **PDCA** and **5W2H**. Perform administrative tasks within the department, such as scheduling coordination and meeting minutes preparation. **Requirements:** **Education:** Bachelor’s degree (in progress or completed) in Business Administration, Engineering (Production, Chemical, Civil, or related fields), Process Management, Quality Management, or related areas. **Knowledge:** Proficiency in Microsoft Office Suite and familiarity with modeling tools (e.g., Bizagi, Draw.io, or Visio). **Profile:** We seek a candidate focused on planning, objective-driven, and skilled in interpersonal communication. **Preferred Qualification:** Prior experience in document standardization or quality routines is a significant advantage!