**Want to accelerate your career and transform the automotive industry with technology?** ------------------------------------------------------------------------------- If you're passionate about innovation, believe in the power of teamwork, and want to be part of a fast-growing startup, **this opportunity is for you**! At AutoForce, we create solutions that are revolutionizing the way cars are bought and sold in Brazil. We are a leading martech in the automotive sector, serving major groups such as **Stellantis**, as well as dealerships, used car sellers, and manufacturers across the country. To ensure our clients start their journey on the right foot, the **Implementation Analyst** plays a crucial role. Your mission will be to lead the implementation of our solutions with excellence, aligning expectations, configuring systems, and ensuring clients are fully prepared to leverage AutoForce's full potential. You'll work closely with Support, Sales, and Customer Success teams, ensuring a smooth transition and contributing to customer satisfaction and success from the very first interaction. If you are **intrapreneurial, curious, proactive**, and eager to learn, you’ll find here a **welcoming, dynamic environment full of opportunities for growth**. **Come accelerate with us and become a Racer!** -------------------------------------------------- **Responsibilities and duties** **Responsibilities and duties:** ------------------------------------ * Train customers to use the tool correctly; * Deliver proper client setup; * Respond to customers promptly; * Keep customer expectations aligned with the tool; * Ensure the customer's first experience of value with our product is delightful; * Promote an implementation of excellence; * Ensure customer satisfaction with initial results; * Help customers achieve basic proficiency in digital marketing; * Generate revenue. **Requirements and qualifications** **Hard skills:** ---------------- * Data and metrics analysis using Google Analytics; * Proficiency in Google Workspace, including Gmail, Calendar, Docs, Sheets, Slides, and Drive. * Knowledge of Digital Marketing. **Soft skills:** ---------------- * Proactivity, organization, and focus on results; * Comfort with technology; * Customer focus; * Emotional intelligence; * Excellent interpersonal communication; * Analytical thinking; * Ability to transfer knowledge; * Calmness and poise when solving problems and conflicts. * Public speaking and correct use of the Portuguese language, adhering to grammatical standards. **Differentials:** ----------------- * Experience with HubSpot * Bachelor’s degree in technology or marketing; * Data and metrics analysis using Google Data Studio/Power BI; * (Google Ads/Facebook Ads, SEO). * Knowledge of web programming languages such as HTML, CSS, and JS. **Additional information** **Additional information** ------------------------- * CLT employment contract. * Mobility allowance * Meal and food allowance (Flash) * Health and dental insurance or Well-being allowance * Moodar \- online therapy; * Wellhub/Gympass; * Alura; * Birthday off. **So, shall we accelerate together?** -------------------------------- **Apply now and join the AutoForce team!** ---------------------------------------------------------- And this means that **we develop technology for marketing and sales**. We are the **1st martech** in Brazil, 100% specialized in holistically understanding the vehicle purchase journey. **We operate with a team of over 60 Racers**, helping major Economic Groups and vehicle brands reach top sales positions. **Our mission is to drive Digital Transformation in the automotive sector** through technologies, processes, and business models that deliver greater value and innovation for customers.