BILLING ASSISTANT - BELO HORIZONTE - MG

Description

Job Summary: The professional will be responsible for customer service, interpersonal relationship, swift problem resolution, document control, and task organization. Key Highlights: 1. Customer service and interpersonal relationship 2. Focus on agility, proactivity, and strong writing skills 3. Control and organization of time-bound tasks Join the Yellow Blood Heroes team! Our purpose is to Make the World a Safer Place, and we won’t stop until we achieve it — because we are tireless and think positively. Our passion? Caring for everyone — whether customers, the planet, or our colleagues — because people matter to us. We work so people can live peacefully, both in their physical and digital environments, thereby generating a positive impact on their personal and professional lives. With over 40 years of history, presence in 31 countries, and more than 160\,000 employees worldwide, we are one of the world’s leading private security companies, offering Integrated Security Solutions tailored to our customers’ needs. None of our history would be possible without a team of heroes — which is why we continuously develop targeted programs to attract new talent and promote our professionals’ careers through ongoing training and internal growth opportunities. Every day, we strive to deliver innovative security grounded in the market’s most advanced solutions. In Brazil, the Prosegur Group operates across three business lines: Segurpro, Prosegur Cash, and Cipher. Experience an outstanding journey by participating in a fully digital selection process — supported by dedicated teams ensuring quality, security, and humanization at every stage! **Diversity & Inclusion at Prosegur** Each of us sees the world differently. Yet one thing must be common to all: respect. We believe that diversity of perspectives and experiences ensures a distinctive workplace! The "We Are All Heroes" Program — Diversity and Respect strengthens and supports our commitment to Respect and Inclusion, while raising awareness and knowledge among all our Heroes. We believe diverse teams drive exceptional results and accelerate our innovative culture. Learn about this opportunity at **Segurpro/Cash**, and if you meet the requirements, APPLY NOW! * This position is open to persons with or without disabilities. If you are a person with disability (PCD) and meet the requirements and are interested, join our Yellow Blood Heroes team and become the protagonist of a success story! **KEY RESPONSIBILITIES:** * External customer service (phone and e\-mails). * Strong interpersonal skills, as you will interact with the entire team. * Prompt response times. * Proactive problem-solving. * Strong writing skills for responses to external and internal customers. * Report verification. * Data reconciliation using Excel. * Relationship management with internal and external customers. * Control and monitoring of documentation delivery schedules. * Control and organization of performed activities to ensure timely delivery and final product quality. * Other duties relevant to the department. **MANDATORY REQUIREMENTS FOR APPLICATION:** * Bachelor’s degree completed or in progress (preferred but not mandatory) * Basic knowledge of Human Resources (HR routines; familiarity with labor documents: payroll, time cards, FGTS, INSS, and administrative routines). * Intermediate Excel proficiency required (VLOOKUP, PivotTables, SUMIF, etc.) * Availability to work flexible hours; * Must reside in Belo Horizonte (BH) or its metropolitan region. **WORK LOCATION: BELO HORIZONTE \- MG**