Description
Job Summary:
Technical support professional in Uberaba, responsible for Level 1 and Level 2 support, operating systems, networks, hardware/software maintenance, and incident management.
Key Highlights:
1. Level 1 and Level 2 technical support
2. Software and hardware maintenance and installation
3. SLA management and incident handling
A technology company is seeking a Technical Support Technician in Uberaba.
**Responsibilities:**
Provide Level 1 and Level 2 technical support to users. Support operating systems and networks. Maintain and install software, hardware, and printers. Create system images for devices. Manage SLAs and handle incidents.
Previous experience as a Technical Support Analyst, Customer Service Specialist, IT Technician, or Technical Support Specialist may indicate alignment with some of the responsibilities of this position.
Bachelor's degree in progress. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Contract type: Permanent \- On-site.
* Duration: Full-time
* Working hours: To be determined.