Indeed
Business Assistant - Laranja da Terra/ES
Support the agency's business area in serving members and customers, providing information related to Sicredi's products and services. Perform operational support activities at self-service channels, aiming for agile and efficient service, successful business transactions, and achievement of established targets.
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**Responsibilities and duties**
* Member Service: Provide service to members in order to meet demands and contribute to business effectiveness, as well as address needs from the Business department;
* Promotion of new business: Identify and promote new business opportunities with members, refer them to Business Managers for further handling, and support the formalization of operations;
* Collection of overdue accounts: Assist in collecting credit operations in cases of default, within negotiation deadlines and according to guidance from the business area, aiming for recovery of lent capital;
* Document verification: Receive documents and be responsible for checking compliance with legal formalities of operations, preparing routines for faster and more efficient service to member requests, as well as maintaining up-to-date registration data;
* Onboarding of new members: Conduct integration of new members, explaining about Sicredi and answering questions, aiming to engage members with cooperative values;
**Requirements and qualifications**
* Completed or ongoing higher education in: Business Administration, Economics, Accounting, Sales Management, or related fields;
* Customer service experience, preferably in financial institutions;
* Knowledge of financial products and services;
* Good communication skills;
* Comfort with technology;
* CPA 10 certification
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**Additional information**
Benefits:
* Semi-annual bonuses: 14th and 15th salary;
* Profit-sharing (PPR) of up to 5 salaries: You will receive a portion of profits from Sicredi's financial results, which can amount to up to 5 salaries;
* Meal and food allowance: With this benefit, we contribute to your daily quality nutrition, offering freedom of choice and respect for your habits;
* Health insurance: To care for your health and well-being, we provide medical and hospital services through an extensive network of accredited providers;
* Education assistance: After 6 months of employment: 50% incentive for undergraduate, postgraduate studies, or English courses;
* Childcare allowance: For children up to 6 years and 11 months old;
* Dental plan: We offer dental care services to support your health and well-being;
* Life insurance: This benefit ensures greater peace of mind and protection in case of death or permanent disability of the employee or spouse, if applicable;
* Private pension plan: To help ensure a worry-free future, we offer a private pension benefit to our employees;
* Employee support program: (telemedicine, pharmacy assistance, nutritionist and psychologist);
* Sempre Bem: (benefit including legal and psychological support);
* Physical activity support: Wellhub
**Nice to meet you, we are Sicredi.**
Our journey began over 120 years ago, as Brazil's first financial cooperative institution. Today, we continue growing and transforming every day, alongside **more than 50,000 employee members**. They are the reason we remain the **Best Company to Work For**, once again ranking first according to Great Place To Work Brazil (GPTW).
Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion.
We continue seeking talents who want to help build a better world—and we hope to count on you. **\#ComeBeSicredi!**
R. Luís Abreu Xavier, 271 - Laranja Da Terra, Laranja da Terra - ES, 29615-000, Brazil
Negotiable Salary
Mutum
English
